YOUR QUESTIONS, ANSWERED
1. I am scared of opening up a can of worms and not be able to close it, if I start going to counselling and try to figure out past issues. Could that happen?
You may or may not experience emotional or physical fatigue after some sessions. It is recommended that you take some reflection time afterwards to process the information that may come up during the session. Some changes might occur in your interaction with people close to you, as the therapeutic process unfolds.
2. Are the things I say confidential?
The short answer is yes.
The long answer is that counsellors are bound by their ethical boards to break confidentiality in 3 instances:
- If there is reason to believe that a child is being harmed
-If you tell us you are a harm to yourself or another person
-If we are ordered by the court to break confidentiality
3. What happens in case I need to cancel my appointment?
A 24 hours cancellation notice is required when you need to cancel your appointment. Otherwise you will be charged with a no-show fee, which is equal to the full fee of the session.
4. What happens if I am late to a session?
If clients arrive late, the session takes place and will end at the time originally scheduled. Clients in this case will be charged the full amount for the session.
5. Do you offer free initial consultations?
We offer a complementary initial phone consultation in which you can ask us any questions about our practice and you can tell us about what your present concerns are. If we decide we’d like to work together, we can then book a session.
6. How many counselling sessions will it take?
In our experience, people often begin to feel some relief after the first session. It can be incredibly healing to finally have a safe space to talk openly about your concerns and feel genuinely heard. As everyone is unique and has different goals, there is no prescribed time frame or number of sessions.
For specific concerns clients often come for 6 – 10 sessions, and for more complex issues clients come as long as they need.
7. My partner won’t come in for counselling, is it still useful for me to come in alone and talk about my relationship concerns and challenges?
Absolutely. The truth is, we only have control over ourselves and can only change our thoughts, our actions, and our reactions. Many clients have reported significant improvements in their relationships with others including their intimate partners, family members, friends, as well as with their colleagues individual sessions.