top of page


1. What is a psychotherapist?

A psychotherapist is an expert in mental health who uses a variety of therapeutic methods to address psychological and emotional issues. They collaborate with individuals, couples, families, and groups to help them overcome their problems and enhance their mental health and overall wellness.

Psychotherapy is a type of conversation-based treatment designed to assist people in comprehending and managing their emotions, thoughts, and actions. Psychotherapists employ various approaches including cognitive-behavioral therapy (CBT), psychodynamic therapy, interpersonal therapy, and humanistic therapy to aid their patients.

2. If I start going to counselling and try to figure out past issues, I feel as if I may start accessing certain thoughts and feelings that I haven't before. Could that happen?
You may or may not experience emotional or physical fati
gue after some sessions. It is recommended that you take some time afterwards to reflect upon and process the information that may have come up during the session. Some changes might occur in your interaction with people close to you, as the therapeutic process unfolds.

3. Are my sessions confidential?
The short answer is yes. There are circumstances where our counsellors or therapists may be required to break confidentiality. These circumstances may include:

  • If there is reason to believe that a child is being harmed.

  • If you tell us you are a harm to yourself or another person.

  • If we are ordered by a court of law to break confidentiality.

4. What happens if I need to cancel my appointment?
We respectfully ask that you provide us with 24 hours notice if you cannot attend your appointment. Failure to do so will result in you being charged with a no-show fee, which is equal to the full fee of the session.

5. What happens if I am late for my session?
If clients arrive late, the session will take place and will end at the time originally scheduled. Clients will be charged the full amount for the session. It is best to arrive on time to maximize the benefits of your session.  

6. Do you offer free initial consultations?
We offer a complimentary initial phone consultation in which you can ask us any questions about our practice and you can tell us about what your present concerns are. If we decide we’d like to work together, we can then book a session.

7. How many counselling sessions will it take?
People can begin to feel some relief after the first session. It can be incredibly healing to finally have a safe space to talk openly about your concerns and feel genuinely heard. As everyone is unique and has different goals, there is no prescribed time frame or a number of sessions. For specific concerns, clients often come for 6 – 10 sessions, and for more complex issues clients come as long as they need.

8. My partner won’t come to our sessions. Can I still come in alone and talk about my relationship concerns and challenges?
Absolutely. We only have control over ourselves and only we can change our thoughts, our actions, and our reactions. Many clients have reported significant improvements in their relationships with others including their intimate partners, family members, and friends. As mentioned before, having a safe space to talk about concerns you have can be extremely helpful.  

9. Are you services covered by OHIP?

While OHIP does not cover counselling and therapy services, many extended benefits and insurances offer coverage for such treatments. It is advisable to contact your insurance provider to determine the specific amount of coverage available for therapy services


Feel free to reach out to us through our contact page if you have any additional questions.   

bottom of page